May be suitable
- Symptoms or risk factors that may warrant targeted laboratory testing
- Monitoring of a known condition or medicine
- Discussion of previous abnormal results and appropriate follow-up
Australian doctor-led telehealth
Online pathology referral consultations
Blood tests and other pathology investigations are most useful when they answer a clinical question. A doctor can review your symptoms, history and previous results, then decide which tests—if any—are appropriate.
Suitability
When an online consultation may help
Telehealth may not be enough
- Emergency symptoms or results requiring immediate hospital assessment
- Requests for broad, repeated or non-indicated screening panels
- Concerns that require physical examination before choosing tests
Clinical assessment
What may happen during the consultation
The doctor may provide a pathology request, recommend no testing, arrange follow-up, or direct you to in-person care. Results require appropriate review and do not diagnose a condition in isolation.
Tell us what is happeningDiscuss symptoms, timing, medical history, medicines and relevant risk factors.
Doctor assessmentYour doctor considers what can be assessed safely by phone or video.
Agree on next stepsYou receive advice, safety-netting and an appropriate plan, which may include in-person care.
Urgent care
Do not wait for an online appointment in an emergency
Call Triple Zero (000) for severe breathing difficulty, chest pain, signs of stroke, collapse, severe bleeding, a severe allergic reaction, or any condition that appears life-threatening. For urgent but non-life-threatening advice, call 1800MEDICARE on 1800 633 422.
Clinical review
Reviewed by Dr Lily Vu
M.D. (UniMelb), B.Biomed (UniMelb) · Australian-registered Medical Doctor · AHPRA general registration
Content reviewed 15 August 2026. View Dr Lily Vu’s profile.
Common questions
Frequently asked questions
Can I request any blood test I want?
You can discuss your concerns, but the doctor will request only tests they consider clinically appropriate.
Who reviews my results?
You should confirm the follow-up plan during your consultation. Abnormal or urgent results may require prompt further care.
Are pathology fees included?
Fees and Medicare eligibility depend on the pathology provider, the test and your circumstances. Check with the collection service.
Trusted information
Australian health references
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