May be suitable
- Gradual thinning or increased shedding without urgent symptoms
- A clear history and photographs of the scalp and hair pattern
- Review of possible triggers, medicines, family history and relevant tests
Australian doctor-led telehealth
Telehealth consultations for hair loss
Hair loss has many possible causes, including pattern hair loss, recent illness, medicines, nutritional issues, hormonal changes and scalp conditions. An online consultation can help plan an appropriate first assessment.
Suitability
When an online consultation may help
Telehealth may not be enough
- Sudden patchy loss with significant inflammation, scarring, pain or infection
- Hair loss associated with serious systemic symptoms
- Cases requiring scalp examination, dermoscopy, biopsy or specialist assessment
Clinical assessment
What may happen during the consultation
The doctor may discuss likely causes, request targeted blood tests, suggest treatment, or recommend an in-person skin or specialist review. Results and treatment response vary, and no regrowth can be guaranteed.
Tell us what is happeningDiscuss symptoms, timing, medical history, medicines and relevant risk factors.
Doctor assessmentYour doctor considers what can be assessed safely by phone or video.
Agree on next stepsYou receive advice, safety-netting and an appropriate plan, which may include in-person care.
Urgent care
Do not wait for an online appointment in an emergency
Call Triple Zero (000) for severe breathing difficulty, chest pain, signs of stroke, collapse, severe bleeding, a severe allergic reaction, or any condition that appears life-threatening. For urgent but non-life-threatening advice, call 1800MEDICARE on 1800 633 422.
Clinical review
Reviewed by Dr Dong Zhao
M.D. (USyd), B.A. (UBC) · Australian-registered Medical Doctor · AHPRA general registration
Content reviewed 15 August 2026. View Dr Dong Zhao’s profile.
Common questions
Frequently asked questions
Do I need blood tests for hair loss?
Not everyone does. Tests should be selected according to your history, examination information and likely causes.
Can hair loss be diagnosed online?
Some patterns can be assessed initially using history and images, but examination or specialist review may be needed.
Will treatment regrow my hair?
No outcome can be guaranteed. Options depend on the cause, duration, safety factors and individual response.
Trusted information
Australian health references
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