May be suitable
- Mild vomiting or diarrhoea while able to keep fluids down
- Questions about hydration, diet and symptom relief
- A short-duration illness without severe pain or bleeding
Australian doctor-led telehealth
Online consultation for mild gastro symptoms
Nausea, vomiting and diarrhoea may result from gastroenteritis or other conditions. A doctor can assess hydration, risk factors and whether further care is needed.
Suitability
When an online consultation may help
Telehealth may not be enough
- Severe or localised abdominal pain, a rigid abdomen or collapse
- Blood in vomit or stool, persistent vomiting or severe dehydration
- Symptoms in a young infant, pregnancy concerns or rapid worsening
Clinical assessment
What may happen during the consultation
The doctor will review your symptoms, timing, medical history, medicines and relevant risk factors. Advice, treatment, testing, imaging or in-person assessment may be recommended according to clinical need.
Explain the concernShare the symptoms, timing, relevant history and any clear photos when useful.
Doctor assessmentYour doctor considers what can be assessed safely by phone or video.
Agree on next stepsReceive advice and safety-netting. Any medicine, document, test or referral is subject to assessment.
Urgent care
Do not wait for an online appointment in an emergency
Call Triple Zero (000) for severe breathing difficulty, chest pain, signs of stroke, collapse, severe bleeding, a severe allergic reaction, or any condition that appears life-threatening. For urgent but non-life-threatening advice, call 1800MEDICARE on 1800 633 422.
Clinical review
Reviewed by Dr Dong Zhao
M.D. (USyd), B.A. (UBC) · Australian-registered Medical Doctor · AHPRA general registration
Content reviewed 15 August 2026. Meet Dr Dong Zhao.
Common questions
Frequently asked questions
Can gastro be assessed online?
Many mild cases can be assessed by telehealth, but examination or testing may be needed when symptoms are severe, persistent or unusual.
What is the main priority?
Maintaining hydration is important. Seek urgent care if fluids cannot be kept down or signs of severe dehydration develop.
Trusted information
Australian health references
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