Level 1/457-459 Elizabeth St.
Surry Hills, NSW 2010, Australia
www.eucamd.com
contact@eucamd.com
The terms 'we,' 'us,' or 'our' as used in this consent refer to DR LILY VU PTY LTD (ABN 76 674 940 740) trading as EUCA MD.
EUCA MD services are designed for patients in Australia. All consultations are conducted by Australian-registered doctors.
EUCA MD consultations are available for adults only and are not offered for children. You may book a consultation for a family member, provided you have their consent and relevant medical history.
You do not need a Medicare card to use our services, but you must provide either a valid Medicare number or, for those without Medicare, an Individual Healthcare Identifier (IHI) from the IHI - Services Australia website for online prescriptions. EUCA MD does not prescribe opioids or other controlled substances.
Test results are typically available within 3-7 business days and will be reviewed during a follow-up consultation. Follow-up consultations can be booked online for ongoing care or to discuss test results.
One of the most significant limitations of online healthcare is the inability to perform a physical examination. As a result, we must take a more cautious approach to certain symptoms, such as chest pain, and have a lower threshold for recommending urgent medical care if we suspect that your health may be at risk. If we are unable to resolve your concerns due to these limitations, we will provide you with an actionable plan to get the necessary care. Additionally, we cannot access Medicare or provide certain services such as WorkCover/TAC/Centrelink certificates, chronic disease care plans, or mental health care plans.
