May be suitable
- A new localised rash without severe illness
- A recurrent rash with a previously discussed pattern
- Questions about triggers, skin care and treatment options
Australian doctor-led telehealth
Online consultation for a skin rash
Rashes can have allergic, inflammatory, infectious and other causes. Good-quality photos and symptom history may help a doctor assess appropriate next steps.
Suitability
When an online consultation may help
Telehealth may not be enough
- Breathing difficulty, facial or tongue swelling, collapse or widespread blistering
- A purple rash that does not fade when pressed, especially with fever
- Eye or mouth involvement, severe pain, high fever or rapid spread
Clinical assessment
What may happen during the consultation
The doctor will review your symptoms, timing, medical history, medicines and relevant risk factors. Advice, treatment, testing, imaging or in-person assessment may be recommended according to clinical need.
Explain the concernShare the symptoms, timing, relevant history and any clear photos when useful.
Doctor assessmentYour doctor considers what can be assessed safely by phone or video.
Agree on next stepsReceive advice and safety-netting. Any medicine, document, test or referral is subject to assessment.
Urgent care
Do not wait for an online appointment in an emergency
Call Triple Zero (000) for severe breathing difficulty, chest pain, signs of stroke, collapse, severe bleeding, a severe allergic reaction, or any condition that appears life-threatening. For urgent but non-life-threatening advice, call 1800MEDICARE on 1800 633 422.
Clinical review
Reviewed by Dr Lily Vu
M.D. (UniMelb), B.Biomed (UniMelb) · Australian-registered Medical Doctor · AHPRA general registration
Content reviewed 15 August 2026. Meet Dr Lily Vu.
Common questions
Frequently asked questions
How do I prepare photos of a rash?
Use bright natural light, include close and wider views, avoid filters and photograph changes over time.
Can every rash be diagnosed online?
No. Some rashes require examination, testing or urgent assessment.
Trusted information
Australian health references
Need a medical doctor consultation?
Choose Dr Lily Vu or Dr Dong Zhao and continue to our secure external booking page. Care and any clinical document, medicine, test or referral remain subject to assessment.
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