May be suitable
- Localised or generalised itch without severe illness
- Dry, irritated or mildly inflamed skin
- A recurring itch that needs review of triggers and treatment
Australian doctor-led telehealth
Online consultation for itchy skin
Itch may relate to dry skin, allergy, inflammation, infection, medicines or internal conditions. A doctor can review the pattern and determine whether tests or examination are needed.
Suitability
When an online consultation may help
Telehealth may not be enough
- Breathing difficulty, facial swelling or collapse
- A rapidly spreading blistering or painful rash
- Severe itch with jaundice, marked illness or pregnancy-related concerns
Clinical assessment
What may happen during the consultation
The doctor will review your symptoms, timing, medical history, medicines and relevant risk factors. Advice, treatment, testing, imaging or in-person assessment may be recommended according to clinical need.
Explain the concernShare the symptoms, timing, relevant history and any clear photos when useful.
Doctor assessmentYour doctor considers what can be assessed safely by phone or video.
Agree on next stepsReceive advice and safety-netting. Any medicine, document, test or referral is subject to assessment.
Urgent care
Do not wait for an online appointment in an emergency
Call Triple Zero (000) for severe breathing difficulty, chest pain, signs of stroke, collapse, severe bleeding, a severe allergic reaction, or any condition that appears life-threatening. For urgent but non-life-threatening advice, call 1800MEDICARE on 1800 633 422.
Clinical review
Reviewed by Dr Lily Vu
M.D. (UniMelb), B.Biomed (UniMelb) · Australian-registered Medical Doctor · AHPRA general registration
Content reviewed 15 August 2026. Meet Dr Lily Vu.
Common questions
Frequently asked questions
Can itch be assessed without a visible rash?
Yes, history is important, but persistent generalised itch without a rash may require examination or tests.
What photos should I provide?
Photograph any visible changes in natural light without filters, including close and wider views.
Trusted information
Australian health references
Need a medical doctor consultation?
Choose Dr Lily Vu or Dr Dong Zhao and continue to our secure external booking page. Care and any clinical document, medicine, test or referral remain subject to assessment.
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