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Everyday Health Concerns

Urinary Tract Infection

Prompt Treatment: Relief from painful urination. Frequent Urges: Help with frequent urination. Doctor Guidance: Manage and treat UTIs effectively.

If you suspect a urinary tract infection, we recommend purchasing an over-the-counter urine dipstick from a chemist to test for leukocytes (white cells), nitrites, and erythrocytes (red cells). If the test is positive, we can provide a prescription for a suitable course of oral antibiotics to treat the infection effectively.

Book a $20 Consultation for Urinary Tract Infection

Cold, Cough, & Flu

Symptom Relief: Treat cough and nasal congestion. Fever Management: Get help for sore throat and fever. Medical Consultation: Quick telehealth access.

Most respiratory infections are viral and affect the upper airway. For prolonged symptoms or suspected pneumonia, we may recommend a chest X-ray or antibiotics. We also advise using viral PCR test kits for diagnosis. If you test positive for Covid-19 within 5 days of symptoms and meet eligibility criteria (age over 50 or at-risk health conditions), we can prescribe oral antiviral treatment.

Book a $20 Consultation for Cold, Cough, & Flu

Ear Infection

Reduce Ear Pain: Relief for fullness and discomfort. Swimmer’s Ear: Treat ear infections effectively. Medical Advice: Fast treatment options for ear infections.

For ear infections, we can prescribe oral antibiotics or ear drops depending on your history, risk factors, and previous infections. Our telehealth consultations are tailored to address your symptoms and prevent complications effectively.

Book a $20 Consultation for Ear Infection

Gastroenteritis

Nausea Relief: Ease vomiting symptoms. Diarrhea Care: Get relief from diarrhea. Quick Care: Prevent dehydration and discomfort.

Based on your history, exposure, and symptoms, we can offer relief for mild gastroenteritis symptoms. For nausea or vomiting, we may prescribe anti-emetic medication to help manage your symptoms effectively.

Book a $20 Consultation for Gastroenteritis

Constipation

Stomach Relief: Resolve gastrointestinal discomfort. Gut Support: Advice for regular bowel movements. Doctor Help: Personalized care for constipation.

We can prescribe oral medications to get your bowels moving again. If oral medication isn’t effective, we can also prescribe enemas. In some cases, we may recommend a CT abdomen to rule out other causes of constipation or bowel obstruction.

Book a $20 Consultation for Constipation

Sprains & Strains

Bone & Muscle Support: Manage sprains and strains effectively. Prevent Further Injury: Recovery advice for mobility issues. Exercise Guidance: Help with returning to activity safely.

Based on your history, symptoms, and injury mechanism, we may order imaging like X-rays to rule out fractures. We can suggest treatment plans to reduce pain, improve mobility, and support recovery effectively.

Book a $20 Consultation for Sprains & Strains

Back Pain

Quick Relief: Relief for back pain & muscle strains. Symptomatic Improvement: Advice for improving back pain symptoms. Rest & Recovery: Guidance for faster recovery.

For back pain, we assess your history and may recommend imaging such as an MRI lumbar spine if needed. We can prescribe non-opioid oral medications for neuropathic pain and topical analgesic creams for localised relief.

Book a $20 Consultation for Back Pain

Ongoing Care & Referrals

Documents & Certificates

Medical Certificates: Proof of illness or fitness to work. Carer Certificates: Support for carer responsibilities. School & University Letters: Support for academic requirements. Childcare Clearance: Documentation for childcare approvals. Asthma & Allergy Plans: Individualised action plans.

We provide essential documents to support your health, work, and education needs. Please note that medical certificates are issued based on professional assessment and are not guaranteed. Some documents may require additional information or consultation.

Book a $20 Consultation for Documents & Certificates

Medication Refills

Quick Access: Easy prescription renewals. Ongoing Medications: Manage chronic conditions. Timely Refills: Avoid interruptions in treatment.

If appropriate, we can help refill your existing medications to ensure continuity of care. We can send e-prescription directly to your phone. Please note that we do not prescribe opioid medications or other controlled substances. A valid Medicare/IHI number is required to e-prescribing.

Book a $20 Consultation for Medication Refills

Pathology

Convenient Testing: Request pathology tests via telehealth. Doctor Guidance: Results reviewed and explained by Australian doctors. Personalised Reports: Get tailored insights for your health.

Through telehealth, we help you request pathology tests and ensure you understand the results. All tests are reviewed by Australian registered doctors. Suitable for monitoring chronic conditions, annual checkups, or diagnosing new concerns.

Book a $20 Consultation for Pathology Tests

Radiology

Comprehensive Imaging: Referrals for X-rays, ultrasounds, CT scans, and MRIs. Doctor Support: Guided by experienced Australian doctors. Precise Recommendations: Scans tailored to your medical needs.

Need a scan? We provide referrals for radiology imaging, including X-rays, ultrasounds, CTs, and MRIs. Our doctors ensure you are referred for the most appropriate scan to address your health concerns.

Book a $20 Consultation for Radiology Referral

Specialist Referrals

Personalised Care: Referrals tailored to your medical needs. Australia-Wide Access: Specialists available in all specialties. Seamless Process: Quick and easy referrals through telehealth.

When you need specialist care, our doctors can refer you to specialists in all specialties, available across Australia. Whether it’s dermatology, cardiology, or another field, we ensure you get the right care for your needs.

Book a $20 Consultation for Specialist Referral